There are a number of reasons why HP printer offline Windows 10 error occurs. This can be due to a problem with the printer itself, the printer driver, or a connectivity issue. Here are some initial troubleshooting steps you can try to get your HP printer online again.
Why does HP Printer Showing Offline in Windows 10?
- It is due to a jammed piece of paper.
- A cable connection can cause this offline issue.
- When the HP printer is turned off.
- It may be due to out-of-date firmware.
- When HP printer’s drivers haven’t been updated.
- It is conceivable that your device wasn’t designated as the default printer.
Fixes of HP Printer is Offline Windows 10 Issue
After knowing reasons behind the offline HP printer issue, you can follow below methods to fix the issue manually. There are 7 manual ways to get back your printer into online state. So, thoroughly read all methods and solve your issue quickly.
Method 1. Printer Offline Setting
- Open Settings on your Windows 10 Computer and click on Devices.
- After it press the Printers & Scanners option on the left pane. In the right pane, locate your HP Printer and then click on the Open Queue option available next to your HP Printer Name.
- On the next screen, click on Printer in the Menu bar and then select the Use Printer Online option from the drop-down menu
This should make your HP Printer Online and you should now be able to print without any problem.
Hope this quick fix helped make your HP Printer Online if it was showing Offline in Windows 10. If HP Printer continues to show as offline, you can try updating the HP Printer driver software on your Windows 10 computer.
Method 2. Reinstall the HP printer driver
If none of the methods above helped, you should consider reinstalling the HP printer driver. This is usually a reliable way to fix most HP printer offline errors.
- Go to Settings > Devices > Printers & Scanners and select your HP printer from the list.
- Click the Remove device option.
- Restart your computer and then go to HP’s website to download the latest HP printer driver.
Install the driver and then try printing again.
There is another way to check the setting by the Device Manager option if the problem still persists.
Method 3. Using Device Manager
If the method above did not help you in making your HP Printer Online, you should be able to make it online by using Device Manager on your Windows 10 Computer.
- Type Device Manager in Start Menu Search and click on the top result to open Device Manager.
- In Device Manager, expand the entry for Printers (or Printers & Scanners) and then right-click on your HP Printer.
- From the contextual menu that appears, click on the Enable device option.
This should make your HP Printer Online and you will now be able to print without any problem but if still not online then run the printer troubleshooter and see what the issue is.
Method 4. Run the printer troubleshooter
Windows 10 includes a variety of troubleshooters which can easily detect and automatically resolve any issues. There is a troubleshooter for HP printers as well. To run it, do the following:
- Initially, visit Settings tab> Update & Security > Troubleshoot.
- Expand the Printer section and select the Run the troubleshooter option.
- Click Next and follow the on-screen instructions to complete the troubleshooter.
If it hasn’t helped too then there is another option with which you can make the HP Printer Online by disabling the HP Print Spooler Service.
Method 5. HP Print Spooler Service
The HP Print Spooler is a Windows Service that manages the printing jobs sent to an HP printer. Disabling this service will stop all print jobs from being sent to your HP printer, but it will also make the HP Printer shows online in Windows 10.
You can disable HP Print Spooler Service by following the steps below.
- Tap on the Start menu and then enter Services in the search box.
- On the next screen, scroll down to HP Print Spooler service and then click on it to open its properties screen
- On the HP Print Spooler Properties screen, set the Startup type to Disabled and then click on Apply and Ok to save changes.
After HP Print Spooler Service has been disabled, restart your computer and check if HP Printer is now showing Online in Windows 10.
If HP Printer continues to show as offline, you can try uninstalling and then reinstalling the HP Printer software on your computer.
Method 6. Uninstall HP Printer Software
- Click on Start and then type Devices in the search box
- On the next screen, click on Devices and Printers
- On the next screen, right-click on HP Printer and then click on the Remove device option to uninstall the HP printer from your computer.
- Once HP Printer has been removed, restart your computer and then visit the HP website to download HP Printer software for Windows 10.
- After downloading the HP Printer software, install it on your computer and then try printing again to see if it fixes the problem.
Method 7. Check Cable Connection
Make that the cables and connections are in good working order. If the cartridges and sheets in the printer are working fine, it means there is some problem with the cables or connections that causes HP printer offline issue. Another technique to figure out how to fix the HP printer offline problem is to double-check the cords and connections.
- Make sure that both the printer and the system have a proper network connection.
- Make sure both ends of any USB cables are correctly connected.
- If your printer is wireless, check to see if your internet and router are both operational.
Alternate Solution!
If you are still facing an HP printer showing offline issue after trying all of the troubleshooting steps above, you will need to contact HP Printer Support for further assistance. HP Printer customer support can help you troubleshoot the problem and, if necessary, send a replacement printer. HP customer support is available 24 hours a day, 7 days a week to fix the HP printer offline Windows 10 issues quickly.
Wrap Up!
HP printers frequently display HP printer showing offline Windows 10. Therefore, we provided you with sufficient information to resolve these offline issues. Hopefully, from the given manual solutions, you will be able to resolve your system’s and HP printer’s connectivity issues.